Support

Whether you live in Melbourne or not, we can offer support when things just aren't going to plan.
We understand that printers sometimes stop working as they should or that you sometimes encounter a setting issue that is challenging to rectify; we are committed to offering our customers a high level of support to help nip these things in the bud.

If you live within Melbourne, we may be able to visit you at your workplace to rectify the issue in person. Otherwise, our experienced service agents can remotely log onto your Mac or PC to work out what the problem is. We offer live video support via Facetime, Skype or Team Viewer. Simply show us the issue you're experiencing and we will attempt to diagnose it (saving you the potential unnecessary cost of a call out fee).

If you require support, get in touch with your account manager directly or give the showroom a call on 1300 167 587.

Please note: Machines Plus is only able to provide support for printers that we have sold. If you require support for a machine that you have purchased elsewhere, please contact the dealer you purchased it from or the manufacturer directly.
Areas We Serve
Machines Plus can provide support for businesses of all shapes and sizes Australia wide (including metro Melbourne, Sydney, Brisbane, Canberra, Adelaide, Perth, Hobart and Darwin plus all rural areas).
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